Terms and Conditions - Gaga India

1. Acceptance of Terms

By accessing and using Gaga India's website, products, and services (collectively referred to as "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Product Information

2.1 Product Descriptions

All products are described as accurately as possible on our website. However, we do not guarantee that product descriptions or other content are accurate, complete, reliable, current, or error-free.

2.2 Product Usage

All skincare products should be used according to the instructions provided on the packaging. We recommend performing a patch test before first use of any product.

3. Orders and Purchases

3.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse any order without stating reasons.

3.2 Pricing

All prices are in Indian Rupees (INR) and include applicable taxes. We reserve the right to modify prices without prior notice.

3.3 Payment

We accept various payment methods as displayed during checkout. All payments must be received in full before products are shipped.

4. Shipping and Delivery

4.1 Delivery Timeframes

Standard delivery typically takes 3-7 business days within India. Delivery times are estimates and not guaranteed.

4.2 Shipping Costs

Shipping costs are calculated based on delivery location and order value. Free shipping may be available for orders above certain amounts.

5. Returns and Refunds

5.1 Return Policy

• Products can be returned within 14 days of delivery
• Products must be unused, sealed, and in original packaging
• Return shipping costs are borne by the customer unless the product is defective

5.2 Refund Process

Refunds will be processed within 7-10 business days after receiving and inspecting the returned product.

6. Product Safety and Disclaimers

6.1 Allergies and Reactions

While our products are dermatologically tested, individual reactions may vary. Discontinue use immediately if irritation occurs.

6.2 Medical Conditions

Customers with existing skin conditions should consult their healthcare provider before using our products.

7. Privacy and Data Protection

7.1 Personal Information

We collect and process personal information in accordance with our Privacy Policy. By using our Services, you consent to such processing.

7.2 Security

While we implement reasonable security measures, we cannot guarantee absolute security of information transmitted through our website.

8. Intellectual Property

All content, trademarks, and intellectual property on our website and products belong to Gaga India. Unauthorized use is prohibited.

9. Limitation of Liability

9.1 Product Liability

Our liability for any damage caused by our products shall not exceed the purchase price of the product.

9.2 Website Usage

We are not liable for any indirect, incidental, or consequential damages arising from website use.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

11. Contact Information

For questions about these Terms, please contact us at:
[Insert Contact Information]

12. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Insert City].